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Frequently Asked Questions

Please call us to confirm the whereabouts of your shipment. We also send messages once the shipment has left Tianjin, Zamiin Uud and once the shipment has arrived at Ulaanbaatar.
Swiftness is our motto, your shipment will arrive within 6 weeks. Guaranteed!
Please call or email us. We'll get to the bottom of it ASAP!
Please call or email us to receive information about our packages.